Business Process Management

Business Process Management

NetSen is well-known for its expertise in business process analysis, design, optimization and improvement, in every phases of company organization. We examine the efficiency and effectiveness of a company's most critical processes. It is a key enabler to deliver the highest-quality of service, in the most productive way, at the most competitive cost and time to output.

We work very closely with our clients to prioritize key processes. We help company to identify their weaknesses, to implement efficient solution in order to improve their performance.

We operate as part of:

  • Software development and integration
  • ERP and CRM implementations
  • Integration and harmonization of processes for mergers and acquisitions
  • Working methods optimization and detection of bottlenecks to increase productivity
  • Identification of profit leaks, costs and redundancies reduction
  • Communication of your skills (skills transfer, training) process maps and analysis to help identify major risks and controls.

How we can help

If you can't describe what you are doing as a process, you don't know what you're doing” Dr. W. Edwards Deming

With our process approach, we simplify and clarify your process in order to decrease the operating time and the mistakes related to operating operations. We make certain you know what you are doing and that you do it in the most efficient way. Our method will help you to increase you productivity and your profit margins.

Business Process Management is a strategic challenge for businesses and we want to support you in this challenge. Netsen provides suitable solutions for either private or public company in order to assure the optimization of the performance and the efficiency of business processes, to be totally aware of the objectives and the functioning of your services, to reduce the costs of operations and maximize the use of your resources to always satisfy your customer and to enlarge, in the long term, your market share.

Thanks to their experience, our experts offer you :

  • A complete and deeply analysis of your business processes,
  • A process mapping to represent them with concrete and visual element,
  • To work with you, in order to establish together the changes needed.

For more details we invite you to visit the following link : - our subsidiary specialized in the business processes reengineering.

Our Process Approach

What is a business process?

A process is: “Any activity or group of activities that use ressources to convert them from income to output elements can be considered as a process.”


Global business processes inventory & Identification of support, implementation and governance processes


Identification of key processes related to the mission and strategic objectives of the organization


Mapping of the processes identified using the various modeling tools (BPMN, VSM etc.)


Implementation of technological tools to ensure process consistency and compliance with predefined rules


Data analysis

We study the context in which you evolve to understand, in details, the necessary objective and stages for the project.

Study of you needs

Understand the way your company works by gather information about it, to establish the priorities of the various needs.

Functional analysis

Specify the features, build the use cases, cost estimation, etc....

Technical analysis

Thanks to our expertise, we analyze for you the existing products in order to recommend the most adapted solution.

IT Project Management

From the analysis of your business processes, to the development of adapted solutions, we offer you an expertise to take advantages of your projects ideas based on information technologies.

Thanks to ur methods of work, we can adapt ourself to your company working rhythm. The solutions that we bring allow you to optimize your resources, and we can lead you to the success of your project on time and on budget.

Our team is composed of experts in both agile and lean management. These methods have excellent safeguards to make sure that quality is high as possible by embracing technological excellence, good design, and sustainable development.